Unfortunately, you cannot modify your order once it has been finalised.
Please email firstname.lastname@example.org immediately quoting your order number.
We offer exchanges on merchandise but not for beer. Please contact us on email@example.com with your order number and item you’d like to exchange or return. All items must be unworn and in their original condition.
Please send any merchandise unworn, in original packaging and with a copy of your order invoice, stating whether you’d like to return or exchange it. Upon receiving the item we will issue a refund or send a replacement. Please send to WBB Online Shop Returns, West Berkshire Brewery, The Old Dairy, Yattendon, RG18 0XT
We currently only ship to the UK and the standard courier delivery charge is £5.99.
Delivery anywhere in the UK is FREE when you spend £40 or over.
We no longer offer Click & Collect for online orders. If you wish to purchase something for collection, please just pop into our Shop in the Taproom & Kitchen. Open daily from 11am until the Taproom closes!
Please call us on 01635 767090 with your order number, to confirm that we can fulfil your order on the same day.
Unfortunately, you cannot use any gift cards through our website. This is something we are currently looking into. You can use your gift card within the Taproom & Kitchen and Brewery Shop.
Now open for takeaway and purchasing beer. Please check our website for opening hours https://www.wbbrew.com/taproom-takeaway/